One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them.
Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.
WHY WORK AT Lincare?
Culture- An inclusive, open, and friendly environment focused on our associates and their success
Benefits- Comprehensive benefits package with flexible options to fit your individual needs
Robust Bonus Plan- Monetary rewards for meeting and exceeding established production goals
Responsibilities:
Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
Review and make sure all documentation created and received meets insurance guidelines
Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
Answer/make phone calls using proper telephone etiquette
Requirements:
Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with coworkers and patients
Work in a team environment
Independently solve problems and make decisions
Apply common sense understanding to carry out oral and written instructions
Basic computer skills required
Capable of multitasking, with excellent organization
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
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