Join Our Team Today!
All new hires to CES are eligible for a $1000 sign-on bonus
Do you value independence in planning out your workday?
Hoping to find a company that values maintaining a work/life balance?
Like the idea of a Monday-Friday daytime job.
This position is an entry-level, field service position that is critical to our business.
You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.
Benefits and Perks:
Company-paid vehicle provided
Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program
Company Provided Cell Phone
Company Credit Card
Paid ST/LT disability
Paid Life Insurance Policy
Paid Time Off
You will join a team of service representatives who provide best-in-class levels of customer service.
As a CES Elite Representative, you’ll be an important part of what works which includes:
Traveling to multiple customer locations on a daily basis
Interacting with customer’s employees, their management personnel, and their customers daily
Scheduling customer visits ensuring that projects and visit goals are completed timely
Assisting customers with product promotion and support
Providing customer training as required
Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities
Evaluating equipment condition
Utilizing a phone application ticketing system to record daily activities
Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required
Maintain professional appearance based on Company policy
Requirements
The successful candidate will have the following qualifications:
GED or high school diploma
Experience with daily travel that includes long distances
Have a valid driver’s license and proper documentation to travel when applicable
A motor vehicle record in good standing
Customer service-oriented
Effective communication/Interpersonal skills
Team player
Self-motivated and able to work independently
Computer skills and comfortable using mobile devices and web-based applications
Technical aptitude
Prior experience in retail, merchandising, field service, or customer service strongly preferred
Travel
Candidate must be willing to travel throughout a large geographical territory to conduct Quality Service visits in their assigned stores, sometimes including overnight stays in hotels.
Customer Engineering Services is an Equal Opportunity Employer.
CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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