Certified/Registered Medical Assistant

*Full-Time/Urgently Hiring/Competitive Pay* Women’s Health of Central Virginia is a patient-focused, caring and highly active OBGYN office composed of 12 medical providers and 3 advanced practice providers.
Our staff provides comprehensive gynecologic and obstetrical care for women in the Lynchburg, VA area.
We are looking for dedicated nurses and/or assistants to help with patient care and become valuable members of our amazing team at WHCVA.
Job Type: Full-time Location: Lynchburg, VA Job Requirements: * Enthusiastic and energetic as well as able to work in a fast-paced team environment * Great communication skills * Computer skills/EMR required * Experience is necessary (preferably 1 year) * Current and unrestricted license for the state of Virginia is needed POSITION SUMMARY The role of the secondary nurse partners with and complements that of the primary nurse and the physician.
The secondary nurse rotates to different clinics utilizing her adaptability and flexibility skills.
This individual serves as a resource for community services and programs and provides education regarding the health of women.
He or she receives instruction from the primary nurse to ensure the operational efficiency for both physician and patient.
ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.
Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
* Respond to eRxs, as sent to the primary provider.
Abide by the eRx refill protocol set by Women’s Health Services.
* Observe patients and assess their general condition, measure and record vital signs, record reason(s) for visit, document review of systems as requested and document changes in patient conditions in the electronic medical record.
* Communicate with and assist patients in a professional and courteous manner.
* Conduct pre-visit planning by reviewing and updating patient charts prior to time of visit, including recent test results and correspondence and determine needed services per office protocol.
Communicate with provider regarding any incomplete tests, consults or orders prior to time of visit.
* Assist provider with examination of patient and administering diagnostic tests, procedures, and treatment.
Provide basic patient care as directed by provider and as allowed by license, certification or registration.
* Document all activities, interventions, patient and family responses, medications prescribed, referrals ordered, etc.
during the patient visit in the EMR.
* Work as part of the healthcare team to assess patient needs, plan and modify care and implement interventions.
Communicate with the healthcare team to provide a proactive approach to patient care.
* Obtain lab, x-ray and other reports and results, hospital notes, referral information, consults, etc.
Monitor, track and resolve outstanding orders, referrals, consults, labs, procedures, etc.
in EMR.
* Notify patients of lab and test results and any changes in provider orders, etc.
and document notification in the EMR.
* Complete forms and obtain ABNs as needed or required by patients' insurance.
* Schedule tests, treatments or procedures as needed.
* Provide patient education materials and communicate provider advice and instructions.
* Answer patient calls and determine how to assist them as needed.
Triage patient needs and identify necessary plan of action within office policy such as scheduling an appointment, triaging for a provider or directing the patient to the ER, etc.
as needed.
Document thoroughly in patient chart.
Remain aware and knowledgeable of the Nausea Protocol and Early Pregnancy Protocol.
Manage phone nurse folders.
Remain calm and courteous while providing exceptional customer service over the phone.
* Set up instruments and equipment according to office protocols and prepare exam and procedure rooms.
Clean exam and procedure rooms, instruments and equipment between patient visits to maintain infection control.
* Sort and store supplies to ensure availability as needed for patient care.
Restock exam and procedure rooms.
* Adhere to infection control safety guidelines and confidentiality policies.
* Complete training for Centra's Provider Portal and utilize the Portal to obtain test reports and results, consult notes and other records as needed.
* Fulfill organizational responsibilities as assigned which include: respect and promote patient's rights, respond quickly and appropriately to emergency situations and share problems relating to patients and/or team members with Practice Manager or supervisor quickly.
Provide safe, patient centered, compassionate and competent care.
* Establish and maintain effective working relationships with patients, providers, team members, and the public.
Work with peers and providers in a team environment.
* Participate in quality improvement projects.
Attend training and meetings as required.
Maintain annual competencies for medical assistant certification or registration or nursing license.
Maintain CPR certification.
* Perform all other duties as assigned.
Competencies: * Knowledge of medical terminology.
* Knowledge of medical office principles, standards, applications and tests.
* Knowledge of medical office safety, cleanliness and infection control policies and regulations.
* Knowledge of medical office equipment uses and maintenance.
* Accuracy – Ability to perform work accurately and thoroughly.
* Communication – Ability to communicate effectively verbally and in writing.
* Computer Skills – Proficient ability to use a computer and electronic medical record.
* Confidentiality – Maintain patient, team member and employer confidentiality.
Comply with all HIPAA regulations.
* Customer Service Oriented – Friendly, cheerful and helpful to patients and others.
Ability to meet patients and others needs while following office policies and procedures.
* Detail Oriented – Ability to pay attention to the minute details of a project or task.
* Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
* Positivity – Display a positive attitude and is a positive agent for change.
* Teamwork – Work as part of a team and collaborate with co-workers.
* Working Under Pressure – Ability to complete assigned tasks under stressful situations.
Education and Experience: * High school diploma or equivalent required * Associate’s Degree or higher preferred * Medical office experience preferred Certification and Licensure: * CMA or RMA certification or LPN or RN license, required * CPR certification Work Environment: * Environmentally controlled medical office environment * Fast paced environment with occasional high pressure or emergent situations * Frequent exposure to bodily fluids * Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a laboratory and medical office environment * May wear Personal Protective Equipment (PPE) such as gloves or a mask * Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.
5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.
5 - 5.
5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.
5+ hrs/day) Physical Demands: Lift/Carry: Push/Pull: Stand F Walk F Sit O Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb N Crawl N Squat or Kneel O Bend O Grasp O Speak C 10 lbs or less F 11-20 lbs O 21-50 lbs N 51-100 lbs N Over 100 N 12 lbs or less O 13-25 lbs O 26-40 lbs N 41-100 lbs N Other Physical Requirements • Vision • Sense of Sound • Sense of Touch • Sense of Balance The company has reviewed this job description to ensure that essential functions and basic duties have been included.
It is intended to provide guidelines for job expectations and the employee's ability to perform the position described.
It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.
Additional functions and requirements may be assigned by supervisors as deemed appropriate.
This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Benefits: * Health Insurance * Dental Insurance * Retirement plan * Paid time off * Competitive hourly wages * No weekends or major holidays * 401k and PTO available * Smoke free environment Experience: * Relevant: 1 year (Preferred) * Nursing: 1 year (Preferred) License: * RN, LPN, RMA (Required) Job Type: Full-time Pay: $17.
00 - $19.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Work setting: * In-person Experience: * Nursing: 1 year (Preferred) Work Location: In person