Innovairre Communications – WE HELP PEOPLE WHO HELP PEOPLE
We make great things happen for some of the world’s most vibrant organizations.
We are the worldwide leader in non-profit fundraising.
The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world.
Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
We are looking for an entry level IT Systems Support Specialist who is passionate about supporting systems infrastructure and wanting to grow! If you are looking for a position where you take ownership, wear multiple hats, and provide support to a number of different end users… we have the position for you!
Our ideal candidate is eager to learn about supporting various computer systems in a fast-paced environment, works well in teams, and can interact effectively with end users.
Basic computer troubleshooting skills and strong organizational skills are preferred.
Candidate will be exposed to a variety of exciting enterprise technologies and will be able to learn most tasks on the job.
As our Systems Support Specialist you will be an integral part of our Information Technology team responsible for keeping systems up and running in our facility.
Job duties:
Deploy, troubleshoot, and manage workstations
Manage Help Desk service tickets
Assist in enterprise server/network technologies.
Assist in managing and advancing IT security efforts.
Participate in on-call and remote support as required.
Job Qualifications/Experience:
Competent in building PCs and Windows 10/11 operating systems
Strong communication and organizational skills.
Willingness to grow and learn enterprise technologies.
Qualified candidates must have experience with the following technologies:
Windows Server 2008-2019 including Active Directory and Hyper-V administration
Cisco Networking equipment - including NGFW firewall management and wireless controllers
Extensive Windows & Mac Desktop and End User support experience.
Experience with a Citrix environment, HP or Aruba network equipment
Enterprise backup solutions, VoIP phone systems, printers or digital security systems is a plus.
Previous Experience in a manufacturing or 24/7 environment is beneficial.
College degree preferred but not required.
Innovairre is an equal opportunity employer.
Innovairre recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law.
At Innovairre, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity.
We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees.
Diversity, Equity and Inclusion is more than a commitment at Innovairre—it is in everything that we do.