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Posted : Monday, July 15, 2024 10:36 PM
Description:
First National Bank is seeking a friendly and service-oriented Customer Service Representative/Teller (CSR/Teller) to join the Retail team, reporting to the Branch Manager.
Are you an experienced Banking Professional or Customer Service Provider looking for an exciting new opportunity? Are you looking to join a team of positive and dedicated professionals? Here at First National Bank (FNB) we are passionate about our employee’s growth, success and contribution to our best in class, inclusive, company culture.
Consider joining First National Bank, a pillar of the local community for 115 years! The CSR/Teller serves as the primary contact for our customers, providing extraordinary customer service at every interaction.
The CSR/Teller must have a proven record of being a successful team member with excellent customer service, cash handling, and verbal communication skills.
In addition, a CSR/Teller will: Demonstrate a commitment to First National Bank Customer Service Standards while maintaining a helpful and professional attitude in a fast paced environment Have proven proficiency and accuracy in performing daily transactions What’s in it for you? Competitive salary and other bonus opportunities Comprehensive medical, dental, vision and life insurance benefits Generous Paid Time Off (PTO) and 11 paid holidays Paid Parental Leave and other paid extended leave for eligible employees 401(k) Match Program and Pension Plan Tuition Reimbursement Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, focused benefits for diabetics, LTD, and various supplemental plans We focus on the growth and development of our employees.
CSR/Tellers at FNB have a variety of career paths and the ability to build the career they desire What will you be doing in this role? Opening new accounts, certificates of deposit, and other products offered by the Bank.
Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors.
This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor Handling customer questions or concerns and determining if Supervisor input is necessary Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate Following directions from members of Management and complying with all department and company policies and procedures Requirements: What will you need? High School diploma or equivalency required; Associate’s degree preferred Prior Teller experience and basic knowledge of relevant banking regulations preferred Working knowledge of Microsoft Office products To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin Physical/Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions This position works in a normal office environment While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is frequently required to stand, walk and sit.
The employee is occasionally required to reach with hands and arms.
The employee may occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
Are you an experienced Banking Professional or Customer Service Provider looking for an exciting new opportunity? Are you looking to join a team of positive and dedicated professionals? Here at First National Bank (FNB) we are passionate about our employee’s growth, success and contribution to our best in class, inclusive, company culture.
Consider joining First National Bank, a pillar of the local community for 115 years! The CSR/Teller serves as the primary contact for our customers, providing extraordinary customer service at every interaction.
The CSR/Teller must have a proven record of being a successful team member with excellent customer service, cash handling, and verbal communication skills.
In addition, a CSR/Teller will: Demonstrate a commitment to First National Bank Customer Service Standards while maintaining a helpful and professional attitude in a fast paced environment Have proven proficiency and accuracy in performing daily transactions What’s in it for you? Competitive salary and other bonus opportunities Comprehensive medical, dental, vision and life insurance benefits Generous Paid Time Off (PTO) and 11 paid holidays Paid Parental Leave and other paid extended leave for eligible employees 401(k) Match Program and Pension Plan Tuition Reimbursement Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, focused benefits for diabetics, LTD, and various supplemental plans We focus on the growth and development of our employees.
CSR/Tellers at FNB have a variety of career paths and the ability to build the career they desire What will you be doing in this role? Opening new accounts, certificates of deposit, and other products offered by the Bank.
Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors.
This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor Handling customer questions or concerns and determining if Supervisor input is necessary Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate Following directions from members of Management and complying with all department and company policies and procedures Requirements: What will you need? High School diploma or equivalency required; Associate’s degree preferred Prior Teller experience and basic knowledge of relevant banking regulations preferred Working knowledge of Microsoft Office products To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin Physical/Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions This position works in a normal office environment While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is frequently required to stand, walk and sit.
The employee is occasionally required to reach with hands and arms.
The employee may occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
• Phone : NA
• Location : 622 Broad St, Altavista, VA
• Post ID: 9006000233
