The Program Support Coordinator assists in gatekeeping and provides program support for the Department of Counselor Education & Family Studies.
This position also supports full-time remote faculty with reconciling travel expenses and administrative policies, and assists in other programmatic and accreditation matters.
Essential Functions and Responsibilities
1.
Coordinate with admissions team to process student application concerns unique to our department.
2.
Coordinate online faculty admissions and advising processes.
3.
Stay abreast of multiple program requirements and policies.
4.
Manage high load of emails from students regarding program policies and appeals.
5.
Assists in accreditation matters.
6.
Arrange conference, meeting, or travel reservations for personnel.
7.
Reconcile expenses.
8.
Coordinate departmental finances and assist in budget planning.
9.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
10.
Research and compile data.
11.
Write reports for audiences as appropriate to the needs of the audience.
12.
Interpret administrative and operating policies and procedures for employees.
13.
File and maintain records.
14.
Perform administrative support tasks.
15.
File and maintain records.
Qualifications, Credentials, and Competencies
A bachelor's degree or 3-5 years' administrative experience, proficiency in Microsoft Office Suite and Adobe Acrobat, and excellent interviewing skills required.
A master's degree, strong technical competency, and customer service experience preferred.
Effective communication both verbally and in writing.
Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Excellent computer and organizational skills.
Regularly lift 10 or fewer pounds.
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